Privacy Policy

Introduction

Veteran Claims Assistant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle your information when you use our web application.

Information We Collect

Information Stored on Your Device

Our application stores the following information locally on your device using your browser's local storage. This data is never transmitted to or stored on our servers:

• Claim Information: Your name, service branch, service dates, claim type, selected conditions, current ratings, and questionnaire answers.
• Generated Guidance: The personalized PDF guidance generated from your answers.
• Purchase Status: Whether you have purchased the Premium Guide (stored locally to unlock premium features in your browser).

Because this data is stored only in your browser, it will be lost if you clear your browser data, switch devices, or use a different browser. We have no ability to recover this information.

Information Collected Through Purchases

If you purchase the Premium Personalized Guide, payment processing is handled entirely by Stripe, a third-party payment processor. During checkout, Stripe may collect:

• Name and email address
• Payment card details
• Billing address

We do not directly collect, store, or have access to your full payment card details. We may receive limited transaction information from Stripe (such as your email and order confirmation) to process refund requests and provide customer support.

How We Use Your Information

• Local data: Used solely within your browser to generate personalized claim guidance and PDF reports. This data never leaves your device.
• Purchase data: Used to fulfill your order, provide customer support, and process refund requests if applicable.

Third-Party Services

We use the following third-party service:

• Stripe: For secure payment processing. Stripe's handling of your payment information is governed by their own Privacy Policy.

We do not sell, rent, or share your personal information with any other third parties.

Cookies and Tracking

Our application does not use cookies or third-party tracking technologies. We use your browser's local storage feature solely to save your claim data on your device so you can return to your work within the same browser session.

Data Security

Because your claim data is stored locally on your device, it is as secure as your device and browser. We recommend:

• Using a personal device rather than a shared or public computer
• Keeping your browser and device software up to date
• Clearing your browser data if you use a shared device

Payment transactions are secured by Stripe using industry-standard encryption (TLS/SSL) and PCI-DSS compliance.

Your Rights and Control

You have full control over your locally stored data:

• Delete your data: Clear your browser's local storage or site data at any time to remove all saved claim information.
• Access your data: Your data is stored on your device and accessible through the application at any time.
• Purchase records: For questions about purchase-related data held by Stripe, contact us and we will assist you.

Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@veteransclaimsassistant.com